Return Policy

1.Non-quality Problems

In 30 days (from the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer,the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

2.Quality Problems

In 30 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)

Refund Policy

1.If you want to cancel the order to have money back, you must contact us before the order  shipped out, upon the order shipped out, we do not accept the cancellation request. Once the order is canceled successfully, we will issue you a full refund. 

2.Full refunds for returned items must meet both conditions below:

  • A.You have checked with us in time before sending back the items;
  • B.Returned items are in their unused condition with the original package. Otherwise, a  partial refund or no refund will be issue to you case by case after negotiating. 

3.Normally it takes about 2 weeks to complete the refund, to the card  you used to pay the order.  If not get the refund in time, you can contact us at sd-customer-service@hotmail.com for checking.